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First-party data is no longer enough, the real value is in the full user journey across app, web, and AI

Дата публикации: 15-04-2026 09:05:58

Making sense of users, how they think, and why they take certain actions is no easy feat. While most app teams rely on first-party data, RealityMine argues that this view is inherently limited, capturing only what happens within an app’s own ecosystem. RealityMine’s latest white paper explores what’s missing: the full user journey across apps, the web, and, increasingly, AI touch-points. Drawing on RealityMine’s cross-platform behavioural data, the report focuses on three case studies, revealing how users move between competing apps, how decisions are shaped outside individual products, and how emerging AI tools are reshaping discovery and purchase journeys. From streaming and food delivery to eCommerce, real-world examples highlight where traditional analytics are falling short and where new growth opportunities are emerging. Inside the report: Cross-platform user journeys: Where users go after they leave the app
The post First-party data is no longer enough, the real value is in the full user journey across app, web, and AI appeared first on Business of Apps.

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