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IDC MarketScape: Worldwide Agentic Marketing for B2C Enterprises 2026 Vendor Assessment

Дата публикации: 29-09-2026 04:00:00

This IDC MarketScape evaluates agentic marketing platforms available to enterprise organizations and provides essential guidance for technology buyers in this segment. This study defines the market, evaluates vendors serving enterprise buyers, and assesses platforms against a broad definition of agentic AI. IDC finds that autonomy and system integration are largely solved problems in this market, while independent judgment and cross-agent coordination remain works in progress. Given the governance, ROI, and security scrutiny enterprise deployments face, IDC advises buyers to evaluate platforms as they would evaluate a new hire, with clear supervision, defined scope, and ongoing performance review."Enterprise buyers should scrutinize vendors' agentic marketing solutions on interoperability, governance, and road maps as well as on proprietary IP, best practices, data assets, and cost transparency because at scale, those are the defining differentiators," said Gerry Murray, research director, Enterprise Marketing Applications and Agents at IDC.

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Abstract

This IDC MarketScape evaluates agentic marketing platforms available to enterprise organizations and provides essential guidance for technology buyers in this segment. This study defines the market, evaluates vendors serving enterprise buyers, and assesses platforms against a broad definition of agentic AI. IDC finds that autonomy and system integration are largely solved problems in this market, while independent judgment and cross-agent coordination remain works in progress. Given the governance, ROI, and security scrutiny enterprise deployments face, IDC advises buyers to evaluate platforms as they would evaluate a new hire, with clear supervision, defined scope, and ongoing performance review.

"Enterprise buyers should scrutinize vendors' agentic marketing solutions on interoperability, governance, and road maps as well as on proprietary IP, best practices, data assets, and cost transparency because at scale, those are the defining differentiators," said Gerry Murray, research director, Enterprise Marketing Applications and Agents at IDC.

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