When deploying 3CX across multiple managed devices, browser permission prompts for the microphone, camera and notifications can add extra steps for users during setup.

Our new technical guide explains how administrators can manage these permissions centrally across Windows, macOS and ChromeOS. The same policies apply whether users access the 3CX Web Client in the browser or through the installed PWA.

Read on for an overview of the available management options, or follow the full guide for step-by-step deployment instructions.

3CX uses the browser permission model whether a user works in a browser tab or an installed PWA window. How these permissions are managed depends on the operating system and browser in use:

• Windows: Manage Microsoft Edge and Google Chrome through Intune Settings Catalog or Group Policy.
• macOS: Configure Microsoft Edge with Intune, and Google Chrome through MDM or Chrome Enterprise.
• ChromeOS: Apply settings through the Google Admin console to managed users, browsers and Chromebooks.

The policies use the exact HTTPS origin URL of the 3CX system, allowing administrators to apply the required permissions centrally rather than configuring each device individually.

Configure 3CX Browser and PWA Permissions guide brings the full deployment process together, including:

• Platform-specific prerequisites and administrative templates
• Microphone, camera and notification policies for supported browsers
• Correct 3CX origin URL formatting and policy scope
• Verification and troubleshooting for both the browser and installed PWA

Start with a test user or group, confirm that the browser policies are applied correctly and then roll out the configuration across your managed devices.

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