Reply To: Error at processing any feed
Дата публикации: 23-06-2026 08:36:55
Dear@ahoy1 ,
Thank you for providing the detailed information.
The JavaScript error indicates that the feed configuration save request is either failing or returning an unexpected response, which prevents CTX Feed from receiving the required feed_info data.
Please try the following troubleshooting steps:
Update PHP Version
We noticed your site is running PHP 7.4.43, which has reached end-of-life and is no longer officially supported by many modern WordPress plugins.
Please upgrade to PHP 8.0, 8.1, or higher and test again.
Check for Plugin or Theme Conflicts
Temporarily deactivate all plugins except WooCommerce and CTX Feed.
Switch to a default WordPress theme such as Twenty Twenty-Six.
Then try saving the feed again.
Verify REST API Functionality
Since you previously received a rest_no_route error for the save endpoint, another plugin, security tool, firewall, server cache, or hosting configuration may be interfering with CTX Feed REST API requests.
Please check whether any security plugins (Wordfence, Sucuri, iThemes Security, etc.), Cloudflare rules, ModSecurity, or server-level protections are blocking REST requests
Enable WordPress Debug LoggingAdd the following lines to your wp-config.php file:define('WP_DEBUG', true); define('WP_DEBUG_LOG', true); define('WP_DEBUG_DISPLAY', false);After reproducing the issue, please send us the contents of:wp-content/debug.log
If the issue persists after completing the above steps, kindly reach out to us <span style=”box-sizing: border-box; margin: 0px; padding: 0px;”>here so we can investigate </span>further.
Best regards,
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