Human insight — not artificial intelligence (AI) — remains the irreplaceable spark behind brand building, according to Procter & Gamble Chief Brand Officer Marc S. Pritchard. His keynote at the 2026 ANA Masters of Marketing Conference argues that AI may accelerate execution, but the ideas that move consumers could only ever start with a person.
Human insight — not artificial intelligence (AI) — remains the irreplaceable spark behind brand building, according to Procter & Gamble Chief Brand Officer Marc S. Pritchard. His keynote at the 2026 ANA Masters of Marketing Conference argues that AI may accelerate execution, but the ideas that move consumers could only ever start with a person.
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