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Intelligent Provisioning SMB/CIFS Installation Source Stuck at "Verifying media source"

Дата публикации: 16-10-2026 06:44:07

Hi everyone,I'm experiencing an issue with HPE Intelligent Provisioning on a ProLiant DL380 Gen11 when using SMB/CIFS (Windows Share) as the OS installation source.EnvironmentServer: HPE ProLiant DL380 Gen11Intelligent Provisioning: 4.36.7iLO 6: 1.78 (Jul 29 2026)Storage Source: Synology NASSMB Settings:Minimum SMB Protocol: SMB2Maximum SMB Protocol: SMB3Transport Encryption: Client DefinedOpportunistic Locking: EnabledSMB2 File Leasing: EnabledSMB3 Directory Leasing: EnabledIssue DescriptionIntelligent Provisioning can successfully:Connect to the SMB/CIFS shareAuthenticate using the provided credentialsBrowse the shared folderDisplay the ISO files stored on the shareHowever, when selecting any ISO file, Intelligent Provisioning displays:Verifying media sourceAfter a few seconds, it returns to the ISO selection screen without displaying any error message.Troubleshooting PerformedTested multiple ISO filesVerified ISO files can be mounted and browsed successfully on Windows PCsRe-copied ISO files to the NASConfirmed share permissions are correctAccessed the share using IP address instead of hostnameUpdated iLO and Intelligent Provisioning to current versionsIssue occurs with every ISO testedAdditionally, I tested extracting the ISO contents to a folder, but Intelligent Provisioning appears to require mounting/reading the ISO file itself rather than installing from extracted files.  Keith 

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