Not sure what type of reset you have tried.
Sounds like your Puck is having a stuck in standby type issue
Have a read of this Sky help article, namely performing the recovery procedure on step 4;
https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck
| # | Наименование новости | Тональность | Информативность | Дата публикации |
|---|---|---|---|---|
| 1 | Streaming box won't work | 0 | 6.6 | 20-09-2026 |
| 2 | Re: Terrible | 0 | 9.87 | 20-09-2026 |
| 3 | Every day-no service message | 0 | 7.36 | 20-09-2026 |
| 4 | Terrible | 0 | 10 | 20-09-2026 |
| 5 | Re: cannot use television as NOT PROGRAMMED sign on screen | 0 | 7.67 | 20-09-2026 |
| 6 | Re: New Sky OS 2.0 | 0 | 7.1 | 20-09-2026 |
| 7 | Sky Sports Main Event | 0 | 7.53 | 20-09-2026 |
| 8 | Sky Q minibox still not connecting. 3 week wait for an engineer! | 0 | 7.82 | 19-09-2026 |
| 9 | UHD issues Sky Sports | 0 | 8.3 | 20-09-2026 |
| 10 | Re: Dolby Atmos | 0 | 6.8 | 20-09-2026 |