Not sure what type of reset you have tried.
Sounds like your Puck is having a stuck in standby type issue
Have a read of this Sky help article, namely performing the recovery procedure on step 4;
https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck
| # | Наименование новости | Тональность | Информативность | Дата публикации |
|---|---|---|---|---|
| 1 | Streaming box won't work | 0 | 6.6 | 20-09-2026 |
| 2 | Re: Sky Q box light stuck on yellow. | 0 | 7.92 | 19-10-2026 |
| 3 | Re: Terrible | 0 | 9.87 | 20-09-2026 |
| 4 | Every day-no service message | 0 | 7.36 | 20-09-2026 |
| 5 | Sky Q box light stuck on yellow. | 0 | 5.63 | 18-10-2026 |
| 6 | SKY Whole home | 0 | 5.58 | 14-10-2026 |
| 7 | Terrible | 0 | 10 | 20-09-2026 |
| 8 | Re: cannot use television as NOT PROGRAMMED sign on screen | 0 | 7.67 | 20-09-2026 |
| 9 | Re: New Sky OS 2.0 | 0 | 7.1 | 20-09-2026 |
| 10 | Cant watch live tv after turning glass off | 0 | 8.37 | 19-10-2026 |