Re: Worst Customer Service Ever!

Дата публикации: 25-02-2020 23:02:09

This sucks that I have to reach out through a forum to potentially find resolution to a situation that I am a casualty of. 
 
I received an email confirmation of #{removed per forum guidelines} and my card was charged for whatever it is. It looks like it will be a monthly charge. I did not order this, I did not sign up for this, I did not consent for a third party company to sign me up for this. Refund me immediately and do not ever process my card for this again. This is apparently not linked to my email address in the Best Buy system so I am not able to make changes. My next step is to go to my bank and report the fraudulent charges. 
 
I have been waiting for someone to help me through the customer service chat for about two hours so far. Best Buy Customer service is worse than Comcast's and that is saying something. 
 
 

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