Workers at Conwy County Council are averaging 12 days off sick per year

A concerned councillor said she was shocked by the “high levels” of sick leave among Conwy County Council staff – after it was revealed workers are averaging 12 days off sick a year. The debate went on yesterday (Monday) at Conwy County Council’s finances and resources overview and scrutiny committee at the authority’s Coed Pella HQ in Colwyn Bay.

During the meeting, councillors were discussing a self-assessment report looking at how the authority had performed between April 2025 and March 2026. Figures presented at the meeting showed staff sickness absence at 11.78 days lost per full-time employee.

These figures were marked orange in the report as “satisfactory” as a “key measure of workforce capacity, resilience, and management effectiveness”. Staff turnover was also marked at 10.74%. Sign up for the North Wales Live newsletter sent twice daily to your inbox

Penmaenmawr councillor Ann McCaffrey said she was “shocked” by the “high level” of absence. She asked for more detail about the “hidden costs” of staff absence as well as turnover but was told by Head of Finance Amanda Hughes the figures would be too difficult to collate.

Ms Hughes gave the example of agency staff being hired to cover sick recycling workers but said office staff sickness would instead see a drop in productivity.

Cllr McCaffrey responded: “I must admit I was a bit shocked that there's no concern about the levels, and in fact that we think it is going down in terms of absenteeism.

“I mean, 12 days per full-time employee is a significant amount of lost time, and obviously there will always be sickness absence. That's a given, but I suppose with a private sector background, it is really shocking to see the high level of absence and turnover and actually that we don't have a concern about it here in this report in terms of the finance and resources, so I just want to make that point.”

Cllr McCaffrey then referred to the report which said the council’s “financial position continues to be serious” with “increased demand pressures, inflationary impacts, and public expectations all contributing to a difficult operating environment”.

She added: “I think those figures are really worrying in the context of our financial crisis, and we need to look at how we maintain productivity and get value for money for every penny we spend.”

Conwy County Council’s Chief Executive Rhun ap Gareth said: “It is always difficult to compare public and private sector because of the various differences between sectors.

"What we can do is compare with each other within the public sector and what good looks like, and that is always a good place to start. If somebody's doing it better, why? So we're looking at a complex picture.”

The chief executive then said officers would see what could be done about increasing the amount of information around the hidden costs of staff absence. The committee unanimously backed the report, with recommendations now being made to cabinet.

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