Smiths legend Johnny Marr has issued a dig at FedEx, after the shipping company allegedly lost a guitar belonging to Grammy-winning guitarist Ella Feingold.

Feingold recently revealed that one of her guitars had gone missing in transit, and quickly got in touch with FedEx to find out what had happened. In a screenshot shared to social media thereafter, it seems the company was less than helpful in locating the instrument.

• READ MORE: “I choose guitars that stay out of the way of the vocals”: how Ella Feingold became the most versatile rhythm guitar player on the planet

“I completely understand where you’re coming from and I sincerely apologise for the trouble and frustration this situation has caused,” read a message to Feingold from FedEx.

“The package was marked as lost only after the investigation team conducted a thorough search and ultimately determined that they were unable to locate it. Thank you.”

Johnny Marr reposted the screenshot with a dig of his own at FedEx: “We lost your guitar… Deal with it,” he wrote.

‘We lost your guitar…deal with it’ @FedEx https://t.co/RzkE4oTVxH

— Johnny Marr (@Johnny_Marr) July 6, 2026

Afterwards, Feingold took to Instagram to vent her frustration at the seemingly automated reply and limited avenues she was offered to try and track down her guitar.

“FedEx loses guitars,” she wrote. “The real disappointing thing is how you never get to speak to a human being, just an automated AI copy and paste response for the last week. No communication and no humanity involved. Like, how do you lose a guitar that’s literally scanned onto a truck and supposed to show up on my front door [saying] it’s arriving within a half an hour to the guitar just being lost forever.

“All I get is automated messages and then asking me to fill out a survey if I’m pleased…”

Johnny Marr followed up again, writing: “So FedEx just ‘lose’ guitars now? Belonging to renowned guitarist Ella Feingold, too. And one that was scanned and reported to be on the truck? How does that happen? Shocking. You need to DM her and find her guitar.”

At the time of writing, it doesn’t appear that Feingold’s guitar has been found, but hopefully with the pressure placed by high-profile musicians like Johnny Marr, the instrument will be returned to her soon.

Unfortunately, this is far from the first time a company involved in transportation has treated guitars without the care they deserve.

Back in March, a viral video sparked outrage showing an airport baggage handler throwing guitar cases on the tarmac. And a number of other artists have faced damage to their instruments over the years following flights, too, including Emily Wolfe, Madi Diaz, Pete Thorn, and more.

Sam is the Associate News Editor for Guitar.com and MusicTech. Thoroughly immersed in music culture for the majority of his life, Sam has played guitar for 20 years, studied music technology and production at university, and also written for the likes of Guitar World, Total Guitar, Metal Hammer and MusicRadar.