Relevant Digital has appointed Alex Fawcett as VP, Customer Success. Alex will continue to lead the company’s Customer Success function and join Relevant Digital’s management team, bringing the customer perspective more directly into the company’s leadership as it continues to grow internationally.

Alex has been part of Relevant Digital since 2019 and has worked closely with publishers across different markets and technical environments. Customer Success has always been central to Relevant Digital’s approach, with close collaboration and strong customer relationships complementing the technology provided through its Relevant Yield platform. 

The appointment reflects the growing strategic role of Customer Success within Relevant Digital. With customer satisfaction already high, the company wants to build on this strong foundation as its international customer base grows, while ensuring customer needs and feedback remain represented in the company’s decision-making and development.

“Our close relationships with customers have always been an important part of how we work, and something we want to strengthen further as we grow,” said Petri Kokkonen, CEO and Partner at Relevant Digital. “Alex combines a deep understanding of our customers with strong technical expertise. He is highly valued by both our customers and our team, and bringing him into the management team ensures that the customer perspective has an even stronger voice in how we develop our company, Relevant Digital and our publisher platform, Relevant Yield.”

“I’ve had the opportunity to work closely with our customers for several years, and I’m proud of the relationships we’ve built,” said Alex. “My focus is on building on what already works well while continuing to develop how we support our customers as we grow. There are also new opportunities to use AI, automation and the knowledge we have across the team to improve the way we work, while keeping personal collaboration at the heart of Customer Success.”

For more information, please contact:

Petri Kokkonen, CEO

petri.kokkonen@relevant-digital.com