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IBM Hands Off Hundreds of VMware Cloud Customers to 11:11 Systems as Broadcom Deadline Looms

Дата публикации: 09-10-2026 00:42:14

IBM transferred hundreds of VMware Cloud Foundation customers to 11:11 Systems ahead of Broadcom's 2027 deadline. The deal, closed September 30, 2026, reflects channel consolidation and customer demand for continuity in a market strained by licensing changes and rising AI spending priorities.

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IBM has transferred contracts for hundreds of enterprise customers running VMware Cloud Foundation workloads in its cloud to 11:11 Systems. The move comes as the clock ticks toward a March 2027 cutoff imposed by Broadcom after its 2023 acquisition of VMware.

The deal closed on September 30, 2026. Customers will continue operating on IBM infrastructure until their workloads shift to 11:11 Systems' platform. Terms remain undisclosed. Yet the transaction highlights the rapid consolidation reshaping the VMware service provider market.

Broadcom slashed thousands of partner agreements after buying VMware for $61 billion. Only those fully committed to selling the Cloud Foundation private cloud stack stayed. Others lost resale rights in October 2025. They face a ban on running VMware-powered clouds after March 2027. The Register first detailed IBM's exit from new VMware cloud sales last year. Sources told the publication that many former partners hold contracts requiring continued service past the deadline. Customers demand minimal disruption.

Enter 11:11 Systems. The infrastructure provider has become the largest privately held global VMware Cloud Service Provider. This marks its eighth VMware-related purchase and 11th acquisition overall. Previous buys include iland Cloud, Green Cloud Defense, Unitas Global, Sungard Availability Services, Faction, Ntirety and Digital Sense.

"Broadcom's Cloud Service Provider strategy is centered on partners that can deliver the operational discipline, technical expertise and enterprise scale our customers require," said Ram Velaga, president of Broadcom's infrastructure software group, in a statement released by 11:11 Systems. Markets Insider carried the full announcement on October 8.

Brett Diamond, CEO of 11:11 Systems, described the acquired customers as very large multinationals and Fortune 5000 companies that want to stay with VMware. "No other hypervisor can serve mid to large enterprises," he told The Register. The contracts cover versions 7 and 8 of Cloud Foundation. Those versions stand "ripe for migration."

11:11 Systems operates 40 to 50 points of presence worldwide. It brings a tested migration methodology. Diamond plans to move these workloads to version 9. VMware ends support for version 8 next year. The company also layers backup, storage and security services through a single console integrating roughly 50 tools.

And the customers? They span the Americas, U.K., EU and APAC. Many run complex, mission-critical environments. For them, continuity matters more than the provider name on the invoice. Workloads stay live on IBM Cloud during transition. Contracts assign automatically to 11:11 or its affiliates.

IBM notified affected clients directly. In one communication reviewed by industry observers, the company explained that IBM Cloud would exit the VMware Cloud Service Provider program after March 31, 2027. It positioned 11:11 as the target for ongoing service. Any non-VMware Cloud services remain untouched with IBM.

This transaction fits a pattern. Broadcom's channel overhaul has forced service providers to either double down on VMware or exit. Many chose the latter. 11:11 chose aggressive expansion. Its string of acquisitions has built operational scale and commercial know-how that smaller players cannot match.

Yet the broader VMware customer base shows signs of fatigue. A new survey from Unisphere Research, sponsored by Rimini Street and reported October 8 by Express Computer, found 90% of VMware shops weighing an exit due to higher licensing costs and forced bundling. Only a third plan to go all-in on another hypervisor. Most appear headed for mixed estates. They shift some workloads while keeping others on VMware.

Cost pressures drive much of the hesitation. So does uncertainty around Broadcom's long-term direction. Still, many large enterprises see value in the maturity of the VMware stack for private cloud and hybrid setups. They hesitate to undertake massive replatforming projects.

11:11 Systems positions itself as the safe harbor. Its executives speak of alignment with IBM, Broadcom and VMware around customer experience, innovation and service continuity. The company's global cloud platform and partner-first approach aim to deliver greater resilience and scale.

CRN covered the deal on the same day. Its reporters quoted Diamond and 11:11's chief technology officer and chief revenue officer. They emphasized expansion plans and confidence in driving further Cloud Foundation adoption among the newly acquired base. The customers, they said, range from mid-sized to Fortune 100. ROI-NJ also reported the announcement, framing it as strengthening 11:11's leadership position.

IBM itself offered no public comment to The Register's questions. The company has redirected its focus. Recent earnings showed softness in traditional infrastructure as customers pour capital into AI hardware. In July, IBM cut its annual revenue growth forecast, according to Reuters. Executives pointed to deferred deals rather than lost demand. But the message was clear: AI infrastructure now competes fiercely for budget.

That shift makes offloading legacy VMware cloud contracts logical. IBM avoids future obligations it no longer wishes to support. 11:11 gains scale and recurring revenue from proven enterprise accounts. Customers get a dedicated VMware specialist instead of a giant with divided attention.

Whether the migrations prove truly non-disruptive remains to be seen. Version upgrades, data movement across providers and changes in operational controls always carry risk. 11:11's playbook and multi-site footprint may help. So might the fact that many of these customers already run mature VCF environments.

One thing looks certain. The VMware partner ecosystem has shrunk dramatically. Survivors like 11:11 are growing fast through acquisition. The customers caught in the middle want stability above all. In this transaction, they appear to have found a temporary landing spot. Long-term, the pressure to modernize or diversify will only increase.

Industry watchers will track migration success rates over the coming quarters. They will watch whether 11:11 can convert these accounts into deeper relationships and higher spending. They will also monitor if other former VMware partners follow IBM's path and sell their books rather than attempt in-house migrations before the 2027 wall.

The deal, though quiet in execution, signals a maturing phase in the post-Broadcom VMware world. Consolidation continues. Specialization wins. And enterprises keep searching for predictable, cost-effective ways to run the workloads that still power much of their core business.

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