Hi, i was on a flight EZY8341 on 4th september from gatwick to naples. Flight was delayed overnight, we were told due to a valve of aircrafts break system. Now easyjet is trying to avoid compensation as mentioning this : “To further explain what happened on the day; air traffic control restrictions substantially regulated the air space, which resulted in long delays to flights as aircraft waited for air space ‘slots’ to operate, sometimes for several hours. Ultimately and in the case of this flight, the delays pushed our crew into their maximum legal operating hours. There are strict industry wide rules on the number of hours our crew are allowed to work. To protect the safety of our customers and crew, these hours cannot be exceeded. This delay pushed your flight into the curfew at Naples which meant we had no option but to delay your flight overnight. We do take reasonable measures to avoid delays and cancellations to our flights by having replacement crews and spare aircraft available in our network. In the circumstances, these options were not possible as the delay to your flight was a direct result of air traffic control restrictions.”
This was never mentioned on the day, in fact aircraft had to be carried to the gate and there was firefighter and engineer called. Now i cannot find the flight over here, any help i am new, any related info would be great
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