They shouldn’t be able to change your tariff like that so underhandedly.
are you outside of your minimum term?
Maybe get on with CS and see what they say.
No, I've got about 18 months left to run on it. I aborted the change, but at some point (I think after a year) Paramount becomes chargeable and I'll definitely want to cancel it. It looks like they are applying a speed cap to any "contract change", and classifying removing the Paramount add-on as a "contract change".
It feels like they are using Paramount, which is a pretty useless also-ran TV streamer, as an add-on that...
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